⚖️ Terms & Conditions
Welcome to Petzoor Studio. These Terms & Conditions govern your use of our website and services. By placing an order, you agree to comply with and be bound by the following terms.
1. Company Information
Petzoor Studio is operated by:
KAREN INTERNATIONAL TEJARAT LTD
Company Registration Number: 161382233
Registered Office:
97A Kingsfield Ave
Harrow HA2 6AR
United Kingdom
Email: karen@petzoor.com
Phone: +44 7985 764740
We operate under UK laws and provide digital animation services worldwide.
2. Nature of Our Services
Petzoor Studio provides personalized digital animation videos created using photos and information supplied by customers.
All products are:
Digital
Custom-made
Non-physical
Delivered electronically
3. Orders & Payments
By placing an order, you confirm that:
The information and photos you provide are accurate
You have legal permission to use the submitted images
You authorize us to create a personalized animation based on your submission
All payments must be completed before final delivery unless otherwise agreed.
We use secure and encrypted payment systems.
4. Intellectual Property
All animation designs, characters, templates, visual elements, and creative concepts remain the intellectual property of Petzoor Studio.
Customers receive:
A personal-use license
The right to share the final video for personal and social use
Commercial resale, redistribution, or modification of our animations is strictly prohibited without written consent.
5. Customer Responsibilities
Customers agree that:
Submitted images do not infringe on copyright
Content provided does not contain illegal, abusive, or harmful material
Photos uploaded are clear and suitable for animation creation
We reserve the right to refuse service if content violates our standards.
6. Revisions
Reasonable revisions are allowed as stated in our Refund and Return Policies.
Major creative direction changes after approval may incur additional charges.
7. Delivery
All products are delivered digitally via secure file transfer or email.
Delivery timelines are estimates and may vary depending on demand or complexity.
We are not responsible for delays caused by incorrect email addresses or incomplete information provided by the customer.
8. Refund & Cancellation
Refunds and cancellations are subject to our separate Refund Policy and Return Policy pages.
Because our products are personalized digital goods, standard return rules do not apply.
9. Limitation of Liability
Petzoor Studio shall not be liable for:
Indirect or consequential damages
Loss of data due to incorrect submission
Customer misuse of the final digital file
Our total liability shall not exceed the amount paid for the service.
10. Governing Law
These Terms & Conditions are governed by and interpreted under the laws of the United Kingdom.
Any disputes shall be subject to the jurisdiction of UK courts.
11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.
By using our website and placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.