⚖️ Terms & Conditions
Effective Date: July 14, 2025
Last Updated: July 14, 2025
Welcome to PETZOOR — your destination for world-class pet toys and accessories. By accessing or purchasing from petzoor.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website or placing any order.
🛍️ 1. General Information
This website is operated by KAREN INTERNATIONAL TEJARAT LTD, a company registered in the United Kingdom. Throughout the site, the terms “we”, “us” and “our” refer to PETZOOR.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including additional policies linked throughout the site.
📦 2. Orders & Fulfillment
All orders placed through petzoor.com are subject to availability and acceptance.
We reserve the right to cancel or refuse any order, including for reasons such as suspected fraud, pricing errors, or item unavailability.
Once your order is confirmed, you’ll receive an email with tracking information.
In rare cases, we may split your order into multiple shipments at no additional cost.
💳 3. Prices & Payments
All prices are shown in USD ($) unless otherwise stated.
Payment must be made in full at the time of purchase via accepted payment methods.
We accept major credit cards, PayPal, and other secure checkout options.
Prices may be subject to change without notice due to market fluctuations or exchange rates.
🚚 4. Shipping & Delivery
Our full Shipping Policy explains delivery times, costs, and global coverage.
Once an item is shipped, responsibility transfers to the courier. PETZOOR is not liable for delays or losses due to customs or third-party logistics.
🔁 5. Returns & Refunds
Returns are accepted within 30 days of delivery, provided items are unused, in original condition, and with tags and packaging intact.
Please refer to our Return & Refund Policy for detailed terms.
🔐 6. Privacy Policy
We care deeply about your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.
By using this website, you consent to our data practices in accordance with applicable laws (GDPR, CCPA, etc.).
📷 7. Intellectual Property
All content on petzoor.com, including product names, images, text, logos, and graphics, is the intellectual property of KAREN INTERNATIONAL TEJARAT LTD unless stated otherwise.
You may not copy, reproduce, republish, or distribute any materials without prior written consent.
🧠 8. User Responsibilities
By using this site, you agree to:
Provide accurate and complete information
Not misuse the website (e.g. for illegal activity, hacking, spamming)
Comply with all applicable laws and regulations
We reserve the right to restrict or terminate access to any user who violates these terms.
🚫 9. Limitation of Liability
PETZOOR shall not be liable for:
Any indirect, incidental, or consequential damages
Allergic reactions or injuries caused by misuse of products
Issues arising from third-party shipping services
Use of all products is at the customer’s discretion and responsibility.
🛠️ 10. Modifications to Terms
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with the updated effective date. Continued use of the website after changes constitutes acceptance of those changes.
⚖️ 11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising shall be subject to the exclusive jurisdiction of UK courts, unless otherwise required by consumer protection laws in your country of residence.
📬 Contact Us
For any questions or legal concerns regarding these Terms, please contact us:
📧 Email: karen@petzoor.com
📍 Address:
KAREN INTERNATIONAL TEJARAT LTD
97A Kingsfield Avenue, Harrow, HA2 6AR, United Kingdom
📱 WhatsApp Support: +44 7985 764 740
📲 TikTok & Instagram DMs: Available 24/7